My experience with I Repair Mac’s...well, what can I say?
In a word. Exceptional!
If using a few more words...oh how I wish some larger businesses came even close to the quality of service that I was given.
At 58 and knowing practically nothing about the workings of my trusty friend, an old and badly battered 2009 MacBook Pro 17”, I asked Ryan what could be done to upgrade any bits and bobs to make it behave in a somewhat snappier fashion.
A quick diagnosis and I had a short list of options showing costs, benefits and what I could realistically expect in the way of a performance boost from each.
After a few questions, I had no hesitation leaving him to work his what turned out to be ‘magic’.
Within the timeframe and budget quoted, I found myself with what feels and works like a new machine, certainly snappier than it ever was when new, quieter too!
Now, I mentioned being 58 and not having much computer savvy, I have popped into the store on a few occasions since for a bit of guidance on the new operating system, not strictly what Ryan signed up for when he undertook the repair, I have tried to keep my questions short. This has allowed me to witness a few other clients coming and going, his patience, knowledge, and general ability to walk a person through the machinations of how to get the best result for them, not himself, has me wanting to suggest one more word, keeping in mind that when you work with him you get what you pay for and more.
In a word (take two)